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Available Positions

If you think you’re a good fit for one of the positions below, email jobs@dressanomalie.com with the job title in the subject line and your cover letter and resume attached.

Customer Experience Associate - Scottsdale

Anomalie is a VC-backed direct-to-consumer wedding dress startup based in San Francisco. We create custom wedding gowns and cut out the insane retail markups and lead times of traditional boutiques.

We are seeking a customer experience associate to join our team in Scottsdale. This isn’t your typical customer experience role: you’ll conduct initial styling consultations with prospective brides, act as the voice of the brand, and be an ambassador across our phone, social media and support channels.

Responsibilities:
  • Articulate the Anomalie vision, product and design process to prospective brides
  • Conduct initial styling consultations
  • Act as the voice of the Anomalie brand and manage customer relationships
  • Think creatively about ways in which we can optimize each customer’s experience
  • Update and communicate weekly and monthly metrics
  • Contribute in cross functional areas of the business by collecting insights that feed into product, engineering, and operations
Who You Are:
  • You are kind, positive, empathetic, and a genuine people person
  • You are organized and incredibly detail oriented - you'll be working on one of the most important items a woman will own and you are committed to getting details right
  • You are entrepreneurial - you are a creative problem solver who likes new challenges
  • You work well with a cross functional team
  • You are able to manage priorities while having the attitude that no task is too small
  • You are constantly looking for growth opportunities
  • Candidates from retail, styling, customer experience / support backgrounds, as well as recent college graduates would be highly considered
Experience:
  • A bachelor’s degree ( preferred )
  • Retail, customer success or bridal experiences are a plus, but not necessary
  • High proficiency with technology, especially Google Suite (Docs, Sheets, Slides), and CRM tools like Salesforce and Desk
Apply Now:

Please contact jobs@dressanomalie.com with your resume and cover letter.

Stylist

Anomalie is a VC-backed direct-to-consumer wedding dress startup based in San Francisco. We create custom wedding gowns and cut out the insane retail markups and lead times of traditional boutiques.

As a stylist, you’ll be developing close relationships with the amazing women who come to Anomalie to design their dream dresses. You’ll be collaborating directly with our designers and production managers to bring each bride’s vision to life. It’s a fun, unique and challenging role that brings together styling, operations, and production.

Responsibilities:
  • Deliver an amazing end to end experience to brides through the process of creating their custom gowns
  • Build a portfolio of brides and be their primary point of contact
  • Work daily with technical designers and the factory production team to manage design and production of each dress
  • Build and innovate on the bride experience with our operations and product teams
Who You Are:
  • You are kind, positive, empathetic, and a genuine people person
  • You are organized and incredibly detail oriented – you’ll be working on one of the most important items a woman will own and you are committed to getting details right
  • You have a eye for fashion – no prior styling or wedding experience is necessary, but you have a passion for this space
  • You are kind, positive, empathetic, and a genuine people person
  • You are entrepreneurial – you are a creative problem solver who likes new challenges
  • You work well with a cross functional team
  • You are able to manage priorities while having the attitude that no task is too small
  • You are constantly looking for growth opportunities
Experience:
  • A bachelor’s degree
  • Retail, customer success or bridal experiences are a plus, but not necessary
  • High proficiency with technology, especially Google Suite (Docs, Sheets, Slides), and CRM tools like Salesforce and Desk
Apply Now:

Please contact jobs@dressanomalie.com with your resume and cover letter.

Product Engineer

Anomalie makes custom wedding dresses without boutique markups. The industry is dispersed and broken, with limited options at the brick-and-mortar stores and the highest markups in the garment industry. Founded by a mechanical engineer/supply chain expert during her frustration with dress shopping, Anomalie uses technology to filter our brides’ “custom” choices into more modular activities in our vertically-integrated Chinese factories. By starting with wedding dresses (the most important + highest pain-point garment for women), we are creating processes to become a brand that stands for customization, value and body-inclusivity in many women garment categories. More information about us in Forbes, USA Today, Brit + Co, and Fashionista.

We are looking for a product-focused, UI-obsessed engineer to lead and execute the strategy for the bride user experience. The challenge/opportunity is straightforward:

  • Thousands of brides are creating Anomalie accounts each week.
  • These brides are filling out a lengthy survey and sharing inspiration pictures.
  • We are looking for someone to quickly create, test, and implement a product strategy to provide value to and increase engagement of these users.
Examples of activities include:
  • Design and A/B test the acquisition and growth funnels using data to score leads, segment users into different paths, and reduce friction.
  • Drive user stickiness. We’ve designed a first generation Pinterest-like UI where brides can build their style profiles - you’ll be responsible for driving repeat visits, product usage, and new features we have not dreamed up yet.
  • Build the growth loop by capitalizing on the inherently viral nature of weddings and enabling more engagement and sharing.
  • Build front-end web applications that enable brides to collaborate with the stylist team to dramatically reduce the amount of time it takes to create a dress.
  • Redesign the mobile site experience and drive the evaluation of a mobile app strategy.
  • Optimize for impact by identifying and prioritizing high leverage changes we can make to our frontend experience
Technologies we use:
  • Server-side, we run on Ruby on Rails 5 hosted on Heroku, with PostgreSQL on Amazon AWS RDS, and serving images from S3 and CloudFront.
  • Client-side, we serve HTML from ERBs and use JQuery. We optimize for mobile browser support over cell networks.
  • Internally we built React components on top of Administrate by Thoughtbot.
  • Help guide future frontend technologies employed.
More about Anomalie:

Anomalie uses a combination of supply chain innovation and data to make mass customization at an affordable price possible -- every dress is a broken down into combination of variables (dress shape, fabric, sleeves, etc.) that our vertically integrated factory can manufacture. Over time, this technology can be leveraged to disrupt other retail verticals at lower price points. We are backed by the same investors behind the top direct-to-consumer brands Glossier, Allbirds, Warby Parker, and Alibaba.

Read about Anomalie here...

Who you are:
  • 4+ years of professional experience with software engineering.
  • PM experience with ability to create, test, and implement product roadmap.
  • A passion for learning and sharing knowledge.
  • A portfolio of work (commercial, open source, or personal projects) that demonstrates frontend design on mobile devices.
  • Proficient with a modern web application stack, and design patterns.
  • Mature visual design sense, particularly toward UI and user behavior patterns on mobile.
  • See code with an eye for old world craftsmanship. Build it to last; never sacrifice quality.
Apply Now:

Contact engineering@dressanomalie.com

Competitive salary/benefits, office in Hayes Valley, amazing culture, and a free dress (for you or spouse/friend) and trip to China to see it created!

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